Responsible Gaming at je88 — Your Safety Is Our Priority
je88 believes that online betting is a form of entertainment — not a problem. We are committed to giving you the right tools and information so you can always stay in control.
Safe and Responsible Betting
The Core Promise of je88
Why Is Responsible Gaming Important?
Online betting and casino games are a form of entertainment — just like watching a film or enjoying a cricket match. At je88, we want your experience to always be enjoyable. But if gaming stops being fun and starts feeling like a burden, that is a cause for concern.
je88 believes every player should have the right controls at their fingertips. That is why we provide tools like deposit limits, self-exclusion, time-out features, and reality checks — so you can always play on your own terms.
Research shows that most people enjoy betting responsibly. However, for a small number it can become problematic. je88 encourages you to recognise that moment and seek help.
Remember: Betting is for entertainment only. Do not chase losses by placing more bets. Every bet outcome is independent and random.
Age limit: To register and play at je88, you must be 21 years of age or older. Creating an account as a minor is strictly prohibited.
Fair play: All game outcomes at je88 are completely random and determined impartially. All your data is protected with SSL encryption.
je88's Protection Tools
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount. The minimum deposit at je88 starts from ৳300. Once a limit is set it takes effect immediately, and increasing it requires waiting a set period.
Time-Out Feature
If you feel you need a short break, use the time-out feature. You can temporarily close your account for a set period — such as 1 day, 1 week, or 1 month. During this time you cannot place any bets or make deposits.
Self-Exclusion
If you feel you need a long-term break, choose the self-exclusion option. It can keep your account closed for anywhere from 6 months to permanently. No new account can be opened while self-exclusion is active.
Reality Check
At set intervals, je88 will notify you of how long you have been playing. This reminder helps you stay aware and take a break at the right time. You can set the reality check interval yourself.
Loss Limit
You can set a maximum amount you do not want to lose within a given period. Once that limit is reached, your betting session will stop automatically. This is one of the most effective ways to manage your budget.
Direct Support
je88's 24/7 live chat support is ready to help you in both Bengali and English. If you have any questions or concerns about responsible gaming, reach out at any time: [email protected]
Assess Yourself
Ask yourself the questions below. If the answer to even one of them is "yes", please talk to us or take a break.
- Are you spending more than your budgeted amount on betting?
- Are you placing more bets to try to recover money you have lost?
- Is betting affecting your work, family, or relationships?
- Are you unable to stop yourself even when you want to quit?
- Are you borrowing money or dipping into savings to bet?
- Are you hiding your betting from the people close to you?
Do Not Hesitate to Ask for Help
If you are experiencing problems, do not try to face them alone. The je88 support team is always by your side. You can reach us directly via live chat or email — we will listen without judgement and point you toward the right help.
Email: [email protected]
Live Chat: Available 24 hours, 7 days a week
How to Use the Protection Tools?
Log In to Your je88 Account
Access your registered account. Make sure your identity verification is complete, as protection settings are active for verified accounts only.
Go to Account Settings
Find the "Responsible Gaming" or "Account Protection" section in your dashboard. All protection tools are available there in one place.
Configure Settings According to Your Preference
Deposit limit, loss limit, reality check interval, or time-out — activate whichever you need and enter the amount or time period.
Contact Support for Self-Exclusion
To activate self-exclusion, contact the je88 support team directly via live chat or email. We will help you quickly and without judgement.
Core Principles of Responsible Gaming
- Bet only for entertainment, not as a source of income
- Set a budget in advance and stick to it
- Take regular breaks and respect time limits
- Do not bet on impulse — make decisions with a clear head
- Do not bet under the influence of alcohol or medication
- Avoid trying to recover money from bets you have lost
- Prioritise spending time with family and loved ones
Age Verification and Minor Protection
je88 takes the protection of minors very seriously. Age verification is mandatory at the time of registration on our platform. Anyone who attempts to open an account below the age of 21 will be rejected.
If you are a parent and want to prevent your child or teenager from accessing online gaming sites, use parental control software. This type of software is capable of blocking specific categories of websites.
If je88 suspects that any account is being operated by a minor, we reserve the right to temporarily suspend that account until it is verified.
21+
You must be 21 years of age or older to join and play at je88. This is our firm policy.
Frequently Asked Questions
Come to je88 for More Information or Help
We are always here to keep your gaming experience enjoyable and safe. Find more information through the links below.